Frequently Asked Questions (FAQ)

🛍️ Frequently Asked Questions (FAQ)

1. Ordering

Q: How do I place an order?
Ans: Simply browse our products, add items to your cart, and proceed to checkout. You’ll receive an email confirmation once your order is placed.

Q: Can I modify or cancel my order after placing it?
Ans: Orders can be modified or canceled within 1 hour of placing them. Please contact us immediately at glamourstore90s@gmail.com with your order number.

2. Shipping & Delivery

Q: Where do you ship to?
Ans: We currently shipping to all over PAKISTAN. Shipping times and costs vary based on location.

Q: How long does shipping take?
Ans: Orders are processed within 1–2 business days. Delivery usually takes:

  • Domestic: 3–4 business days

Q: How can I track my order?
Ans: Once shipped, you’ll receive a tracking number via email. You can track your order [here].

3. Returns & Refunds

Q: What is your return policy?
Ans: We accept returns within 14 days of delivery. Items must be unused and in original packaging. 

Q: How do I initiate a return?
Ans: Contact us at glamourstore90s@gmail.com with your order number and reason for return. We’ll guide you through the process.

Q: When will I receive my refund?
Ans: Refunds are processed within 5–10 business days after we receive your returned item.

4. Payments

Q: What payment methods do you accept?
Ans: We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and more.

Q: Is it safe to use my credit card on your website?
Ans: Yes. Our website uses SSL encryption to protect your personal and payment information.

5. Accounts & Discounts

Q: Do I need an account to order?
A: No, you can check out as a guest. However, creating an account allows you to track orders and save your info for faster checkout.

Q: Do you offer discounts or promotions?
A: Yes! Subscribe to our newsletter to receive updates on sales and exclusive offers.

6. Product Information

Q: Where are your products made?
A: All Products are made in China

Q: Are your products eco-friendly/sustainable?
A: Easy to use, cost friendly , easy to carry. 

7. Contact Us

Q: How can I contact customer service?
A: You can reach us via email glamourstore90s@gmail.com at  or fill out the contact form on our Contact Page. We respond within 24–48 hours.